l999 Responsible Gaming
Gaming is for fun — not addiction. We are committed to helping you keep your gaming habits in check at l999.
All gaming services at l999 are for people aged 21 and above only. No account is fully activated until age verification is complete.
Safe Gaming Is Our First Priority
l999 believes that online gaming is a form of entertainment — just like enjoying a cricket match or spending time with friends. But like any form of entertainment, it is important to enjoy it in moderation. We deeply care about the mental and financial well-being of every one of our players.
Responsible gaming at l999 is not just about following rules — it is a culture. We want you to make conscious decisions in every session, decide in advance how much time and money you will spend, and never hesitate to ask us for help if gaming ever becomes a source of concern.
Our platform offers a number of effective tools including deposit limit setting, self-exclusion, and time-out. On this page you can learn in detail about all those tools and how to use them.
Remember — you are never alone. The l999 24/7 support team is always by your side. For any issues related to gaming, contact us via live chat or email ([email protected]).
Your Tools for Control
Deposit Limit
Set a maximum limit on daily, weekly, or monthly deposits. Once a limit is set it takes effect immediately, and a waiting period applies to increase it — so decisions are not made on impulse.
Time-Out
If you feel you need a break for a while, you can temporarily close your account for a set period yourself — from 24 hours up to 6 weeks. During this time, logging in or making deposits will not be possible.
Self-Exclusion
If you need a long-term break from gaming, choose self-exclusion. Once this option is activated, your account is completely deactivated and cannot be reactivated before the set period ends.
Loss Limit
Decide in advance the maximum amount you are willing to lose within a given time period. Once that limit is reached, your session will end automatically.
Session Time Reminder
It is easy to lose track of how long you have been playing. Keep session time reminders on at l999 — a notification will arrive at the set time to help you stay aware.
Support Center
If you have any concerns about your gaming habits, contact l999's 24/7 live chat or email [email protected] in Bengali. Our team will guide you in the right direction with full confidentiality.
Recognise the Signs of Problem Gaming
If any of the signs below appear in you or someone close to you, take action quickly. This is not a sign of weakness — it is a sign of awareness.
- Feeling a repeated urge to bet more in order to win back lost money.
- Hiding the extent of your gaming from family or friends, or lying about it.
- Wanting to stop gaming but being unable to, or failing repeatedly.
- Feeling restless, irritable, or anxious when not gaming.
- Taking money from essential expenses (food, rent, medicine) to spend on gaming.
- Neglecting work, studies, or family responsibilities to spend time gaming.
- Using gaming as an escape to reduce stress, sadness, or loneliness.
If you notice one or more of these signs in yourself, contact l999's live chat or email us at [email protected]. We are ready to help without judgment.
Set Up Your Control Tools
Your safety tools at l999 can be activated in just a few steps. Once set, they work automatically.
Log In to Your Account
Sign in to your account at l999 and go to the "Account Settings" or "Responsible Gaming" menu.
Set Your Limits
Deposit limit, loss limit, or session time limit — choose the tools that suit your budget and schedule.
Choose Time-Out or Exclusion
If you feel you need a break, activate a temporary time-out or long-term self-exclusion — it takes effect immediately.
Get Support
For any issue, contact us via 24/7 live chat or email ([email protected]). We provide support in both Bengali and English.
How l999 Keeps You Safe
l999 monitors the account activity of every player. If an unusual pattern is detected on any account — such as very rapid or frequent large deposits — our team automatically takes precautionary steps.
We ensure that minors (those under the age of 21) cannot access our platform in any way. Our request to parents — use content filtering software on family devices and keep your account information out of reach of children.
All transactions at l999 are secured with SSL encryption. Your personal information and financial details are never shared with third parties. Our fair play policy ensures that the outcome of every game is completely impartial.
Our payment methods — bKash, Nagad, Rocket, and bank transfer — are fully secure and transparent. The minimum deposit is just ৳200 and the minimum withdrawal is ৳1,000, giving you the chance to start small and build experience gradually.
Above all, l999 believes — a happy and healthy player is our greatest asset. Your well-being is our goal.
Questions & Answers About Responsible Gaming
Play with Fun, Play with Responsibility
We are always ready to keep your gaming experience at l999 safe and enjoyable. Check the FAQ to learn more or start playing directly.